Description : Medical Records Administrator Shift. Company : Queensland Health. Location : Townsville QLD
The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.Our purpose is 'great care every day'.
The opportunity To provide administrative systems support in relation to confidential clinical records/information (digital and paper) within a hospital setting. This role contributes to patient flow by ensuring clinical records and information are available for clinicians to provide timely patient care.
This role delivers exceptional person-centred customer service to patients, their families and the public.
This role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.
This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours and organisational values.
The ideal applicant will be someone who has proven ability and can demonstrate the following:
- Maintain confidentiality whilst accessing patient records, secure storage areas of the hospital and delivering patient medical records to wards, clinics and other hospital departments.
- Ability to prioritise and manage workloads to achieve tasks within designated time frames and perform tasks with limited supervision.
- Proven high level attention to detail to read and interpret clinical identifiers and ensure clinical documents are filed in the correct patient medical record, in the correct order of filing and in the correct encounter in the ieMR.
- High level communication and interpersonal skills, both written and verbal, to effectively liaise with internal and external customers and stakeholders.
- Demonstrated ability to read, interpret and apply standards, policies and procedures relevant to the role.
- Proven ability to work effectively as a member of a diverse team to achieve unit goals and support others in the overall performance of the work unit.
Benefits
- Wage rate ranges between $2634.80 - $2944.80 p.f. (AO3)
- Annual leave with a 17.5% loading.
- 12.75% employer superannuation contribution.
- Other employment benefits may include: salary sacrificing options, locality allowance, employee wellness and assistance programs, and access to corporate discounts.
